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Our Training Approach

Our Training Approach

2020-04-22T23:41:05+00:00 15th April 2020|

Training and orientation is an important piece of the migration puzzle. It allows female workers to successfully navigate and adapt to working life abroad. At SpringHelper, our candidates undergo a guided and systematic training process.

HOME COUNTRY TRAINING

Philippines

Our SpringHelper’s partner recruitment agency is accredited with the Philippines government (with the Technical Education and Skills Development Authority – TESDA). The objective of  TESDA is to up-skill workers so that they will have the necessary skillset to work as a domestic helper. At the end of the course, students will receive a certificate. Some of the training areas are:

  • Practical workshops in housekeeping, cooking, table-setting laundry and childcare;
  • Singapore specific content (such as shopping in markets and taking public transport).
  • Maintaining good relationships with employers
  • Parenting from abroad
  • Financial literacy
  • Dealing with homesickness

During the period of the POEA processing in Manila, our candidates are required to watch our SpringHelper e-learning orientation videos covering cooking recipes, getting around Singapore and grocery shopping skills.

Myanmar

At our training cum lodging centre in Yangon, candidates undergo training in communication (basic English & Mandarin), housekeeping and cooking skills.

Video interviews are also conducted in a conducive setting, with minimal network disruptions.  Candidates adhere to a daily schedule covering meal prep sessions, general housekeeping, language learning (click to view) and rest times. 

 

SINGAPORE TRAINING

Upon their arrival in Singapore, candidates stay together with us (and not 3rd party dormitories) so we are able to monitor and observe their practical skills, attitude and provide timely feedback of our assessment to e

 

mployers before handover.

During the few days with them, our consultants go through the employers’ timetables and house rules with the candidates so as to facilitate an easier transition to their employer’s households later on. Daily meals are also provided and very often, they are encouraged to put their skills to the test!

Click here to access sample timetables which you can adapt for your own usage.

After the handover process is completed, we will follow up and remind employers to continue with on-the-job training and reinforce expectations and requirements along the way.

Note that first-time helpers need time (at least 3-6 months) to adjust to living in a foreign country.

Checkout these useful settling-in PDF guides provided by MOM (Ministry of Manpower) below 🙂

Eng/Tagalog version and Eng/Burmese version.